Community guidelines
Rush works because both sides can trust it. These are the rules we all play by.
1.Show up — or cancel early
Confirmed means committed. If something comes up, cancel as early as possible; last-minute cancellations and no-shows hurt the businesses counting on you and your reliability score.
2.Be on time, arrive early
Arrive at least 15 minutes before your shift. When a business requires a 30-minute early start, those 30 minutes are paid.
3.Keep it on Rush
All work arranged through Rush stays on Rush for 6 months — that's what keeps payment guaranteed, hours protected, and disputes resolvable. Off-platform arrangements carry $1,000 in damages.
4.Rate honestly
Reviews keep the marketplace fair. Rate every shift truthfully — inflated or retaliatory ratings can be overturned.
5.Report hours accurately
Your pay is GPS-verified from check-in to check-out. Disputes are reviewed against the recorded evidence.
6.Treat everyone with respect
Harassment, discrimination, or unsafe behavior — by workers or businesses — leads to suspension or a permanent ban.
7.Speak up about safety
If a workplace feels unsafe, leave safely and report it. You'll be paid for the hours you worked, and Rush reviews every report within an hour.