Terms & Privacy
Plain-language summary. The full documents below are the operative texts and control if anything here differs.
Independent contractors
Workers on Rush are independent contractors of the businesses they work shifts for — not employees of Rush. Workers choose their own shifts, set their own availability, may work anywhere (including competitors), and can be hired directly by any business at any time with no conversion fee. Earnings are reported on the applicable IRS form on a gross basis; workers are responsible for their own taxes.
Payments & fees
Businesses pay the posted wage plus a Rush platform fee: 15% for the first 25 businesses, for their first 12 months, and 20% otherwise, with a $5 minimum per worker per shift. Workers keep 95% of the posted wage (a 5% technology fee funds the platform), shown before accepting every shift. After a shift, a business can add a tip — 100% of it goes to the worker, with no fee. Earnings for a Monday–Sunday week are paid the following Friday, free, once the shift is approved and the business's payment has cleared. No surge pricing, ever.
Cancellations
Workers can release a confirmed shift up to 4 hours before start so the waitlist can backfill. If a business cancels a confirmed worker 2–12 hours before start it pays that worker 25% of the full shift wage; under 2 hours (or if the business doesn't open), 50% — passed through 100% to the worker.
Reliability
Every worker has a reliability score — it starts at 60 (shown as “New” until the first completed shift), ranges 0–100, and measures attendance and punctuality only, on published, deterministic rules. Businesses see the score and decide who to book; Rush never restricts a worker based on it.
Keeping work on Rush
Workers are free to work for any business, on or off Rush. A business may not take a worker it met through Rush off-platform as an independent contractor for 12 months after they first worked together on Rush ($1,000 liquidated damages per worker per violation). Hiring a worker directly as a W-2 employee is always free and allowed.
Privacy
Financial data (SSN, bank credentials) is collected and held by Stripe — Rush receives only tokenized references and verification status. Location is captured only around shift check-in and check-out, never in the background. Rush does not sell personal information. Full retention periods are in the Privacy Policy.